* Sales and discounts are not available retroactively for orders placed prior to an item going on sale.
* All sales are final. Due to our products being custom made to order, NO returns accepted, except in the case of product defects, in which case a replacement will be sent at no extra charge.
If you have Questions about our products or services, here is a short list of some frequently asked questions:
Q: I sent an email through the contact form but did not get a reply, how can I contact you?
A: You might want to check your spam folder. However, you can also visit our facebook page and send us a message from there! Sometimes emails get lost in spam and might be missed. Click Here to visit our page.
Q: I like one of your pillows, phone cases, etc. but I would prefer to get it in another color. Is this possible?
A: YES! Just contact us and let us know what you are looking for.
Q: How long does it usually take to receive my order?
A: Usually it takes 5-8 business days for products to be produced and then shipped out to you. This does not include the time for shipping. This time period may also differ during periods of high volume such as Christmas and other holidays. Some products may also take longer to produce.
Q: I got my order, but only one of the items was in the box. Where is the rest of it?
A: We source products from several different companies that specialize in different types of product. For instance, a company produces pillows while another carries most of our stationery product. They are located in different states and will ship out from different locations as well as at different times based on that particular company's manufacturing timelines. Our email software only allows for one notice to be sent. If you need to find out where the other package is, please let us know and we'll be happy to supply you the additional information.
Q: How do I send you a picture to use for a custom invitation or other type of product requiring a photograph?
A: Please send us an email through our contact form and I will walk you through the process.
If you have any other questions, please use the form below. We are a very small company and I am also a stay at home mom, so a phone number is not listed as I am not always able to take calls. I do reply as promptly as possible to all emails and am happy to answer any questions you may have!